Privacy Copyright Disclaimer

Copyright

All design provided on this website, including but not limited to graphics, images, logos, and text, and the arrangement thereof is the copyright of Artviva, and is protected by applicable international copyright laws. Any use including display, distribution, modification, republication, reproduction, or transmission - of the content on this website is strictly prohibited. Copyright (c) 2000-2005 Artviva Rose Magers. All rights reserved.

Disclaimer

Artviva, makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this website, or sites linking to this website.Offers are subject to change without prior notice. Prices shown are per person, unless specifically stated otherwise, and do not include taxes or other fees unless specifically stated otherwise. Offers are subject to availability and may not be combinable. Restrictions may apply; please call for complete details. While we make every effort to be accurate, Artviva assumes no responsibility or liability for the representations contained on this site.

Artviva’s Privacy Statement

1) Name,  E-mail Address

When you provide us with your name and e-mail address we deem this as giving us permission to contact you further.

2) Selling Your Information

Artviva will not sell your information to any other organizations. Your name will reside only in our database and will not transferred or traded with another organization. You will also always have the ability to opt-out of further communications.

3) Data Collection on Website Navigation

Our servers collect data each time a user navigates our site. This information is anonymous and provides us with information such as the number, frequency and duration of visits to each web page. This data is useful in ways to improve the content and navigational tools of our website.

LINKS TO THIRD-PARTY SITES

The Artviva web site as well as web sites hosted by Artviva may contain links to third-party web sites or resources. These linked sites are not under the control of Artviva, and Artviva is not responsible for the contents of any linked site or any link contained in a linked site. Artviva is providing these links only as a convenience, and the inclusion of a link does not imply a referral to or an endorsement of the linked site by Artviva.

DISCLAIMER REGARDING THIRD-PARTY SITES

Artviva makes no representations or warranties whatsoever about any third party goods, services or products or any third party web site, which you may access through this site or through a web site hosted by Artviva. When you access a non-Artviva site, you understand and acknowledge that it is independent from Artviva and Artviva has no control over or responsibility for content on or the availability of that web site. You further acknowledge and agree that Artviva shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, services or products available on or through any such non Artviva web site or resource.

Artviva makes changes to this policy periodically, which we will continue to post here.

• Confirmation for tours will not be provided unless you agree to the terms and conditions via the fax form or the Secure Payment Gateway
• A full refund is made or your credit card is not debited if the tour or service is not available on the dates you request
•  We will confirm via email with the email address contact you provide
• Note any extra terms or conditions that may appear with the tour or product descriptions, i.e. no child seats provided in tours requiring transport

You can reserve any of our tours via fax also. We require the following information to book these tours:

·          Names of all participants

·          Name of your hotels and contact details in Italy

·          Your arrival date in Italy

·          Name of tour/s you wish to book and for what date/s

·          Your Credit card Details

·          Your agreement to the Terms and Conditions

The Process via Fax

1.      Fax us using the PDF form your reservations with your credit card details.

2.      Note the names of the tours and participant details with your alternative dates in case the tour is already fully booked on the date your requested

3.      We will confirm with a voucher with the meeting points and times and dates of all tours you have requested

4.      If the tour you requested is not available we will get back to you and will not debit your credit card

The Process by Secure Payment Gateway

1. Choose your tours and dates

2.We will confirm with a voucher with the meeting points and times and dates of all tours you have requested
3.  If a tour that you have requested is not available we will get back to you and will give a full refund or will not debit your card if we can not arrange an alternative

Cancellation Terms and Conditions

If you cancel any reservations The Original and Best Walking Tours will apply the following cancellation fees:

Public Tours

·          More than 15 days : No charge

·          From 14 to 7 days: 50% of the tour price

·          Less than 7 days or no-show: 100% of the tour price

Private Tours

·          More than 28 days : No charge

·          From 28 to 14 days: 50% of the tour price

·          Less than 7 days or no-show: 100% of the tour price
Date Changes

Tours can not be transferred or dates changed 
Our General Conditions

The Original and Best Walking Tours is a fully licensed Tour Operator based in Florence Italy, no . 516411.The Original and Best Walking Tours is not liable in respect of personal injury, loss or damage of luggage by the client, or of death. The company is not responsible for any injury, loss, delay, inconvenience caused by force majeure or other events such as strikes which are beyond our control or which are not preventable by reasonable care by The Original and Best Walking Tours, such as wars, floods, unusually severe weather, acts of god, etc. 

Our Responsibility

 When you book a tour or other service with us you acknowledge our  acceptance, that  Artviva and The Original and Best Walking Tours , its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual tour members shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours and transfers or museum or theatre bookings. Artviva and The Original and Best Walking Tours, its agents and suppliers accept no responsibility for any sickness, pilferage, labour disputes, machinery breakdown, government restrains, acts of war and terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control. Artviva and The Original and Best Walking Tours  reserves the right to cancel, change or substitute any service and to decline to accept or retain any tour members at any time for any reason including, without limitation, insufficient number of participants. All travel documents/vouchers are issued subject to the terms and conditions specified by Artviva and The Original and Best Walking Tours , its agents and suppliers.

Cancellation by  The Original and Best Walking Tours

We reserve the right to cancel any tours without any penalty in case of circumstances beyond our control and when the minimum number of participants, specified in the tour program is not reached, or if the tour is not available on the dates requested. In this case the client will be completely reimbursed. The Original and Best Walking Tours is not responsible for additional expenses that may be incurred by a client in relation to a cancelled tour, that is  flights, hotels etc.

Refunds on any unused services

We cannot refund a client for services that you have decided not to utilize

Travel Insurance (recommended)

We strongly recommend that you arrange travel insurance for cancellations due to unforeseen circumstances or those beyond your control. We recommend medical and personal insurance to cover medical expenses and loss of baggage or personal belongings.

Disputes Governed by Italian Courts

contracts with The Original and Best Walking Tours are governed by Italian law and in case of dispute; jurisdiction is conferred on Italian courts. 

, guides and services in Italy with an ASTA approved company.

Italy Tours, Florence Tours, Tuscany Tours, Pisa Tours, Venice Tours, Rome Tours Siena Tours, Cinque Terre Tours. Bike tours Tuscany, bike tours Italy, bike tours Florence. Private tours, personalized tours, quality guides. Wine tours Tuscany, wine tours Italy

Artviva
The best links to Italy maps, Florence maps, Tuscany maps, Venice maps, Rome maps

Artviva

The best selection of accommodation in Italy, Florence , Tuscany, Cinque terre, Venice, Rome, hotels, B and B’s, villas, apartments

Artviva the best place to book museums in Italy, Florence, Tuscany, Venice, Rome, Uffizi, Accademia, Vatican

Artviva

The place to look for weddings in Italy, weddings in Florence and weddings in Tuscany

Artviva
Italy pre-production,  production, production logistics, location managers, location scouting, high quality reasonably priced renaissance and medieval costumes, costumes, make up, lighting and equipment rental, sound equipment, location permits,  fixing, props, on site translators, research, historian research services, highly regarded historians and art historians expert on the art and history of Italy, drivers, transport, actors, extras, flag throwers, musicians, accommodation booking, phone rentals, catering services, and research assistance ensuring costumes, props and locations are historically correct. Guided tours and museum bookings also available.

Artviva  The best tours